Frequently Asked Questions

Everything you need to know about ordering, shipping, and caring for your Mug Mittens cooling sleeve.

30-Day Free Returns

Not happy with your order? We accept returns within 30 days of delivery for unwashed, unused items. Canadian orders include a prepaid return label. No hassle, no questions asked.

Shipping

Returns & Exchanges

Care Instructions

Products

Still have questions?

Our team is happy to help. Reach out and we'll get back to you within 1–2 business days.